Support

At Vytal Digital, we enjoy your success and happiness. This is why we have over the years acquired more experience and ensured that our client’s needs are met.

We are ready to assist you with free tips that will help you grow and also make your work and ours easy. We hope the information here will be beneficial to you. Do not hesitate to use the onsite live chat as we are available to answer all your questions. You can also call us on +233 32 249 4167 or email us at contact@vytaldigitalgh.com or fill the contact us form on the contact page.

Designing for Print

Why design in CMYK and not RGB mode?

CMYK stands for Cyan, Magenta, Yellow, and Black – the inks mixed to produce your printed material. Both Digital and Offset printers use these colours for full-colour prints. They are designed to print in this mode so your best bet is to design in the mode that best suits it.

RGB stands for Red, Green, and Blue – the colours of light a computer screen mixes to make colours on screen. Designs in RGB mode can be printed by converting to CMYK, but the colours may get washed out, and look very different from what you had on your screen. To get the actual colour after printing, design in CMYK, and for screen bound or purposes, export to RGB.

Rich Black Text/Colour

For text areas, be sure to use 100% black with no other colour added to the text colour in the design. This will ensure no issues with registration during printing (especially for offset). No registration is perfect. With text appearing only on the black plate, registration will no longer be a problem. There are fewer or no issues in digital printing even though applying 100% of all 4 colours is likely to affect the quality of your print. In the case of offset, the text image will usually turn out blurred due to registration errors. 

To get solid black areas of colour, you only need to add 30%, 30%, 30%, 100% in the CMYK order. This is enough and saves you finish troubles.

Image Resolution

Images used in your design must be of good quality and preferably, 300dpi. 

“You get what you give.”

If your images are pixelated, our sophisticated printers and personnel will not be able to make it look any less pixelated in the final print so please make sure the images used are of very high resolution and size.

NB: Increasing the size and/or resolution of an image (for instance, a 500px x 500px image to 2000px x 2000px or a 72dpi image to 300dpi) will not make it any better in quality. You only increase the file size.

Print file Resolution & Size

When designing for printing, use 300dpi, and design in your actual finish size.

For instance, you want to print a poster on an A3 art paper. Ensure the canvas size is A3 with the resolution set to 300dpi (CMYK mode).

Bleed

Be sure to send all your artworks with at least 3mm bleed.

Bleed refers to an extra 1/8” (. 125 in) of image or background color that extends beyond the trim area of your printing piece.

Your project is printed on an oversized sheet which will then be cut down to size. This works easily and mostly on offset printing. With digital print, you will need to leave the bleed less the intended print paper as the printers automatically would never print to the edge of the paper.

What it means is, when designing an A3 poster intended for a digital paper print, for instance, do not design up to exactly A3. It’s either the areas close to the edges would be cut off or the image will be reduced to fit within the printable areas.

Crop marks are very important for trimming to the right size. Add these marks in the bleed area to aid accuracy during trimming.

Large Format

Resolution

For large format, the file resolution will depend on the size of the intended finished work.

Just to give you an idea; designs below 24 inches x 24 inches, use 300dpi. Use 100dpi for larger designs like anything above 36 inches x 36 inches. If you have any difficulty, do not hesitate to contact us through any of our available contact media. To be safe, send it in 300 dpi and we will do the rest.

Bleed | Crop Marks

For large format prints, crop marks can be in the form of an outline (in a visible colour) around the entire artwork not an external line in the bleed area. Hence, the bleed area is not important in this area.

Eyelets

Eyelets are fixed into banners which are to be hanged. They are made by punching holes in the banner material, usually at the corners, and protected from tearing with a seal locked on both sides by pressing them together. You will have to indicate whether you want that done or not while sending your file for large format print.

You do not need to provide that space in your design but rather just make us aware you will need that.

Print & Cut

When sending your work for print, indicate whether you want it print and cut or cut only. This way, we will know how to handle the finished work.

Indicate whether you want the cut directly on the edge of the artwork or a little further away, giving the distance in mm.

You will have to add bleed and crop marks to your artwork. This will give the cutting device enough room to operate as well as increase accuracy.

For more information, please contact us.

Paper Size & Weight

Get comfortable. We have your backs!

Digital Print

We print mainly on:

• Banner Paper – 308mm x 1016mm
• Banner Paper – 308mm x 762mm
• A3 – 297mm x 420mm
• A4 – 210mm x 297mm

We print any paper size that falls within the dimensions listed above. 

Offset Print

We print on all standard paper sizes. Speak to us about your project details.

Large Format Materials & Dimensions

We print any size from the tiniest artwork to the largest billboard. This is solely dependent on the material you want us to print on.

We print on:

• Sticker (Self-Adhesive Vinyl – SAV)
• Transparent SAV
• Flexy Banner
• Canvas
• Reflector
• Photo Paper
• One-way Vision
• Flag Mat
• PVC

Talk to us about your project and we will figure out how best to satisfy your expectations.

Walk-in Procedure

We have simplified our processes to ensure you spend less time at our premises. Once you enter the main office;

• Sending Job for Print

1. Speak with the receptionist, who will assist you with what to do or who to go to next.
2. You will be directed to one of our designers who will take your artwork.
3. Please have all information regarding your print handy to assist the designer and cut down the time you would spend.
4. From there, you will be directed to the Cashier to make payment. Payment can be in the form of cash or MTN Mobile Money. Talk to us prior if you intend to use another form of payment.
   • Please note that until payment is received, your job will not move to the next stage.
5. You will receive an SMS that payment has been received and a receipt to that effect will be printed for you.
6. From here on, you will receive SMS at every stage of your work until “Completed and ready for pick-up”.
7. You may then come and pick-up your finished job.

You do not need to sit around and wait for your job anymore. At Vytal Digital, we believe “time is precious”.

• New Project Discussion

Speak with the receptionist, who will assist you according to your inquiry.

Online Procedure

You do not need to leave your busy schedules just to present your artwork for print. Take advantage of our online services and save time.

Be in the queue without being noticed.

• Sending Job for Print

1. Go to our upload page. There are are two (2) options.
   • Upload File: Click on the Upload File, fill the form, upload file, and send.
   • Free Estimate Form: Fill the Estimate form, click next, fill the form, upload file, and send.
2. Both forms have a message area for further information. Do add extra details or comments if you need to.
3. We shall contact you to confirm your job and give you the final cost. We shall advise you on the payment method and give you the necessary information to that effect.
4. Payment can be in the form of cash or MTN Mobile Money. Talk to us prior if you intend to use another form of payment.
5. You will receive an SMS that payment has been received and a receipt to that effect will be sent to you.
   • Please note that until payment is received, your job will not move to the next stage.
6. From here on, you will receive SMS at every stage of your work until “Completed and ready for pick-up”.
7. You may then come and pick-up your finished job.

Click here for more info and video tutorials on file upload.

• New Project Discussion

Call or contact us via our onsite chat or fill the form on the contact us page. We are also available on most social media platforms.

Usually, it is either you want to start a project with us or you need information.

Please refer to our Support and FAQs.

Contact us through any of our platforms available and we will be more than happy to help.

Get more information on our Services and Portfolio pages.